GP Appointment Booking Service

Government Digital Service (GDS)

Project Overview

This self-directed learning project involved building a realistic, end-to-end prototype of an GP appointment booking service using the GOV.UK Prototype Kit. The prototype simulates key user journeys such as booking, viewing, and cancelling appointments, designed to be clear, accessible, and aligned with Government Digital Service (GDS) standards.

GOV.UK Design Principles |  MVP | Service Journeys Mapping | Accessibility and Usability  |  Interactive Prototyping 

Features

Step-by-step appointment booking with validation and error handling

Appointment review and cancellation flows

Responsive and accessible design following GDS and NHS Identity standards

Password-protected deployment for secure sharing

Technologies

  1. GOV.UK Prototype Kit (Node.js, Nunjucks templating)
  2. govuk-frontend components for styling and accessibility
  3. Hosted securely on Render.com with environment variable configuration

Deployment

Managed safe and reliable hosting to enable viewing and sharing the live prototype beyond localhost by using GitHub for version control and deploying on Render.com with password protection, ensuring secure and controlled access that supports seamless collaboration.

Interactive Training Material

In this cybersecurity training project, I designed user-centric, engaging microlearning experiences that enhanced knowledge retention through interactive scenarios, while maintaining alignment with the brand’s visual identity and meeting accessibility standards.


Result

Project Impact: Stakeholders have shown strong enthusiasm and support for the proposed idea, demonstrating a keen interest in its potential benefits and impact. As a result, they have made the decision to advance the project to the development phase. Moving forward, sprint planning sessions will be conducted, leveraging tools like Jira to organize and prioritize tasks efficiently, ensuring a streamlined and productive development phase.